Several years ago, while attending a communication course, I experienced a most unusual process£®The instructor asked us to list   1  in our past that we felt   2   £® of, regretted, or incomplete about and read our lists aloud

This seemed like a very 3  process, but there' s always some   4 £®The instructor then   5 £®I was seriously wondering how this could ever 7  my communication£® that we find ways to   6  people, or take some action to right any wrong doingssoul in the crowd who will volunteer