A
I work as the reception manager at my hotel.
A booking came in a few weeks ago with a note attached that a guest would be travelling with her deaf father. This note helped us in preparing for their arrival. As they would be here for a number of days, his daughter wanted to make his trip to Ireland as smooth as possible.
Upon seeing this note and knowing I would be the one to check them in, I decided to learn some very basic sign language. I greeted the guest in my usual fashion, asking for the surname on the booking. Once I heard the name，I immediately realized who was standing in front of me.
I had been learning for two weeks how to say: “Welcome to Ireland. My sign language is terrible, but please, if you need anything during your stay, just let me know and we will help you.”
I smiled at the father and daughter in front of me. Turning to the father, I greeted him in ASL (American Sign Language) and began the bit I had learned for him. His daughter broke down crying and told me I was sweet. But the father just smiled and was so happy. Honestly, seeing his reaction was enough for me. It was absolutely worth the last few weeks of learning basic ASL.
Sadly, I wasn’t working the day they checked out, but they left a gift for me, a small box with some chocolates and a book on ASL. Inside was a note saying: “Thank you very much for what you did. My father has been in amazing spirits from the time you checked us in and insisted we get you a gift before we left. You have no idea how much this meant to my father and me, and we can’t thank you enough. You've made his trip very special with one simple gesture.”
I cried for a solid five minutes when I came into work the next day and found this gift in my locker.
1. The daughter left a note when booking the hotel in order to __________.
A. ask for special service for herself
B. give some useful advice to the hotel
C. express gratitude to the hotel manager
D. make her father’s trip more comfortable
2. The daughter cried when they checked in because __________.
A. the author’s sign language was really terrible
B. her father was unwilling to live in that hotel
C. she appreciated what the author had done for her father
D. the author wouldn’t be working when they checked out
3. Seeing the father’s reaction during check-in the author probably felt __________.
A. thankful B. satisfied
C. disappointed D. regretful
4. From this passage, we can know that __________.
A. the author made the daughter’s check-out smooth
B. the author was deeply moved by an unexpected gift
C. the daughter cried for five minutes before they left
D. the daughter asked the author to learn sign language
【答案】1. D 2. C 3. B 4. B
【解析】
【分析】
这是一篇记叙文。本文作者回忆了接待一对父女来爱尔兰旅游，帮助他们登记的故事，因为那位父亲是个聋哑人，执着专门学了手势语"欢迎来爱尔兰"，结果那位父亲对于作者的接待很满意，走得时候还送给作者礼物，并给经理写信，希望给作者加薪。
【1题详解】
细节理解题。根据第二段最后一句As they would be here for a number of days, his daughter wanted to make his trip to Ireland as smooth as possible.（由于他们要在这里呆几天，他的女儿想让他的爱尔兰之行尽可能顺利。）可知，女儿在预订旅馆时留下了一张便条，以便让父亲的旅行更舒适。故选D。
【2题详解】
细节理解题。根据第五段His daughter broke down crying and told me I was sweet. But the father just smiled and was so happy.可知当他们登记入住时，女儿哭了，女儿情绪失控的原因是作者的细心体贴感动了她，这让她的爸爸很开心。故选C。
【3题详解】
推理判断题。根据第五段Honestly, seeing his reaction was enough for me. It was absolutely worth the last few weeks of learning basic ASL.（老实说，看到他的反应就足够了。最后几周的ASL基础学习绝对值得。）可知，看到这位爸爸很开心，作者感到了他的付出是很值得的；因此看到父亲在入住时的反应，作者可能感到很满足。故选B。
【4题详解】
推理判断题。根据最后一段I cried for a solid five minutes when I came into work the next day and found this gift in my locker.（第二天上班时，我在储物柜里发现了这件礼物，哭了整整五分钟。）可知，作者受到这份特殊的礼物后很感动；故选B。
【点睛】细节理解题大多是根据文章中的具体信息如事实、例证、原因、过程、论述等进行提问的。抓住文段中的事实和细节是做好该题型的关键，也是做好其它类型问题的基础。该题型几乎都可以在文章中直接找到与答案有关的信息，或是其变体。在一篇短文里大部分篇幅都属于这类围绕主体展开的细节。做这类题一般采用寻读法，即先读题，然后带着问题快速阅读短文，找出与问题和选项有关的词语或句子，再对相关部分进行分析对比，找出答案。正确选项虽然一般不是原文照搬，但是一般是原文的改写，意思不变。如换一个同义词，把否定改为肯定，把肯定改为否定等。如第二小题，根据第五段His daughter broke down crying and told me I was sweet. But the father just smiled and was so happy.可知当他们登记入住时，女儿哭了，女儿情绪失控的原因是作者的细心体贴感动了她，这让她的爸爸很开心。故选C。
